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Welcome to the WRLC Research Hub.
The W&R Seta Chair is committed to conducting exceptional research that is aligned with the national imperative to encourage more postgraduate studies and to increase the production of research outputs through accredited research articles, books, book chapters and conference proceedings.
Studies under this Chair present sector specific research and impact studies in the wholesale and retail field covering the South African and wider international contexts.
Find recent Working Papers produced within the WRLC here.
Thriving in retail in the world of e-commerce
The global impact of technology has been nothing short of enormous. There is no facet of life that has not been touched by technological developments in recent years. Technology has impacted every aspect, from education to the medical field, travel, food, logistics; and banking, among many others (Wardynski, 2019). The retail sector has not escaped this phenomenon either. Online shopping is just one aspect of developments in technology, and it is changing how industries choose to merge traditional operations with new methods of trading.
This paper argues for an integrated approach to seamless e-commerce retailing. Click here to read