Web Site Terms and Conditions of Use

1. USAGE

1.1 Your use of this and other University of Johannesburg (UJ) web sites for any reason whatsoever subject themselves to and agree to the terms and conditions and privacy policy of UJ set out below.

1.2 You should read the terms and conditions carefully before accessing any website or participate in any chatroom, newsgroup, bulletin board, mailing list, transaction or other online forum of UJ.

1.3 By using these websites, you acknowledge that you have read these terms and conditions and agree to be bound by and comply with them.

1.4 These web sites are intended to provide the user only with information regarding the University of Johannesburg and the services it offers.

1.5 Users that wish to use content from this site for commercial purposes may only do so with prior written permission from UJ.

2. COPYRIGHT

2.1 Copyright © University of Johannesburg , c/o Kingsway & University Road, Auckland park. All rights not expressly granted are reserved.

2.2 You may download, view and print content from the UJ websites for lawful purposes only.

2.3 All moral rights of UJ and its employees, agents and students are reserved.

2.4 Certain terms and conditions are based on a template document licensed by Buys Inc. Attorneys.

3. OTHER INTELLECTUAL PROPERTY RIGHTS

All content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, and designs are the property of or licensed to UJ, and as such, are protected from infringement by domestic and international legislation and treaties. Subject to the rights afforded to the user herein, all other rights to all intellectual property on this site are expressly reserved.

4. ELECTRONIC COMMUNICATIONS

4.1 By using this web site or communicating with UJ by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communications satisfy any legal requirement, including but not limited to the requirement that such communications should be “in writing”.

4.2 You acknowledge and accept that the action to click on specified buttons on certain web forms on the UJ websites may constitute an expression of intent or other statement.

5. CHANGES AND AMENDMENTS

5.1 UJ expressly reserves the right, in its sole and absolute discretion, to alter and/or amend any criteria or information set out in this web site without prior notice.

5.2 UJ reserves the right to change and amend the information, prices and rates quoted as well as the terms and conditions on this web site without any notice.

5.3 UJ reserves the right to change the terms, conditions and notices under which the web site is offered, including but not limited to the charges associated with the use of the UJ websites.

6. PRIVACY POLICY

6.1 UJ protects the user’s privacy:

6.2 UJ gathers and will be in possession of the following private and personal information:

    • Information provided by the user voluntarily – this information is used to provide a better service to users;
    • Information automatically provided (e.g. via cookies) – this information is gathered to better users’ browsing and interaction with UJ. Cookies cannot harm users’ computers nor carry viruses.

6.3 Access to the collected information is strictly controlled and will only be granted to staff, who in the course of their duties need to have access to such information

6.4 No personal information will be disclosed to any third parties without the users consent.

6.5 By using this web site the user consents to the following:

6.5.1 UJ may use your personal information about the user to communicate with the user from time to time.

6.5.2 UJ may use the user’s information for non-personal statistical purposes.

6.6 If you directly disclose personally identifiable information or personally sensitive data through the UJ public message boards, this information may be collected and used by others.

6.7 Registered students may view their personal and study-related information though the student portal at https://student.uj.ac.za

7. LINKING AND FRAMING

7.1 The UJ Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of The University of Johannesburg and The University of Johannesburg is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The University of Johannesburg is not responsible for webcasting or any other form of transmission received from any Linked Site. The University of Johannesburg is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The University of Johannesburg of the site or any association with its operators.

7.2 Any third party site may link to this web site provided that such a link is directed at the home page of official UJ web site. It is expressly prohibited for any person, business, entity or web site to link to any page other than the home page of the UJ web site, without the prior written approval of UJ.

7.3 It is expressly prohibited for any person, business, entity, or web site to frame any page on this web site, including the home page, in any way whatsoever, without the prior written approval of UJ.

8. AGREEMENTS IN TERMS OF SECTION 21 OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT

8.1 No agreements shall be concluded merely by sending a data message to this web site or its owners. Valid agreements require an acknowledgement an offer, of receipt from the institution.

8.2 No e-mail message shall be deemed to have been received by the institution until a response has been issued from the institution. An automated response, from the institution, shall not satisfy this requirement.

9. SEARCHING TECHNOLOGY

9.1 The use of search technology, such as “web-crawlers” or “web-spiders”, to search and gain information from this web site is not permitted if such technology will result in slowing down this web site’ server or copyright infringement of any data and information available from this web site.

10. SECURITY OF INFORMATION

10.1 All reasonable steps will be taken to secure a user’s information.

10.2 User’s undertake not to divulge their user name and passwords to any other person.

10.3 It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorised access to any information on this web site, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this web site. Any person who delivers or attempts to deliver any unauthorised, damaging or malicious code to this web site or attempts to gain unauthorised access to any page on this web site shall be held criminally liable, and in the event that the University of Johannesburg should suffer any damage or loss, civil damages will be claimed.

11. DISCLAIMER

11.1 Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, UJ shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, UJ makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be uninterrupted and error free.

11.2 These web sites are supplied on an “as is” basis and have not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy himself or herself, prior to entering into this agreement with UJ, that the service available from and through this web site will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.

11.3 Information, ideas and opinions expressed on these sites should not be regarded as professional advice or the official opinion of UJ.

11.4 All items purchased from UJ are made pursuant to agreements with shipping and delivery agents and risk of loss pass from UJ to such agents upon delivery of any item to such carrier.

11.5 Neither UJ nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any information and/or services on this web site.

11.6 Postings of any kind posted to UJ web site are not editorially controlled and therefore UJ cannot be held liable for illegal or unconstitutional content. The user indemnifies UJ from all liability in this regard.

11.7 No information or data on this web site is an offer to do business, but is merely an invitation to do business.

11.8 No agreements shall be concluded merely by sending a data message to this web site or its owners. Valid agreements require an acknowledgement of an offer, of receipt from the institution.

11.9 No e-mail message shall be deemed to have been received by the institution until a response has been issued from the institution. An automated response, from the institution, shall not satisfy this requirement.

12. SEVERABILITY

12.1 These Terms and Conditions of Use constitute the entire agreement between UJ and you, the user of this web site. Any failure by UJ to exercise or enforce any right or provision of these Terms and Conditions of Use shall in no way constitute a waiver of such right or provision.

12.2 In the event that any term or condition of the use of this web site is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall not be affected by such unenforceability or invalidity and shall remain enforceable and applicable.

13. APPLICABLE AND GOVENERING LAW

This web site is hosted, controlled and operated from the Republic of South Africa , and thus South African Law governs the use or inability to use this web site and these terms and conditions.

14. DISPUTES

14.1 In the event of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this agreement, the South African law will apply and the appropriate courts of South Africa will have jurisdiction.

15. CONTACT INFORMATION / DOMCILIUM CITANDI ET EXECUTANDI

15.1 The University may be visited or contacted at the following addresses:

16. REFUNDS

Refunds are subject to the terms and conditions of the specific programme you are enrolling for. Please contact the relevant department for more details

Postal address:

University of Johannesburg
PO Box 524
Auckland Park
2006
South Africa
Tel: +27 (011) 559-2637
Fax: +27 (011) 559-2191

Auckland Park Bunting Road Campus

Bunting Road
Auckland Park
+27 (011) 559-6676

Auckland Park Kingsway Campus

Kingsway
Auckland Park
+27 (011) 559-2911

Soweto Campus

Old Potch Road
Soweto


Privacy Policy

At University of Johannesburg, accessible from https://www.uj.ac.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by University of Johannesburg and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in University of Johannesburg. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Cookies
For more general information on cookies, please read “Our Cookies”.

Third Party Privacy Policies

University of Johannesburg’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

University of Johannesburg does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

4 Aug 2021


Cookie Policy

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).

For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

  • On our websites (www.uj.ac.za).
  • In the administrative dashboards of our websites.
  • On plugins we use.
  • In the emails we send.
Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them.

Category of cookiesWhy we use these cookies
RequiredThese cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, language, and location, and ensure our services are operating properly.
Analytics and PerformanceThese cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
AdvertisingNone
Examples

Below are examples of the cookies set by University of Johannesburg, with explanations of their purpose. Some of these cookies are set across our whole network, whereas some are specific to individual services.

In addition, people and companies that use our services to publish or host their own sites may place additional cookies. We provide more information on these cookies below.

Required
CookiePurpose
Ribbon.DocumentTo display the SharePoint Navigation to logged in user
twostep_authSet when the user is logged in using two factor authentication.
wordpress_logged_in*Checks whether or not the current visitor is a logged in WordPress.com user.
wordpress_test_cookieChecks if cookies are enabled to provide appropriate user experience.
wp-settings-{user_id}Persists a user’s wp-admin configuration.
wp_sharing_{id}Tracks whether or not a user has already performed an action.

 

Analytics and Performance
CookiePurpose
locLocation tracking function for the addthis.com service
na_idIdentification token for the site using the addthis.com service
uvc / __atuvs /__atuvcThe cookie is one of the cookies used to track usage of the Addthis.com service. It allows a user to share a webpage with many social sites. These cookies are used to track usage of the Addthis.com service. Addthis allows the user to share a webpage with many social sites.
ouidThis cookie is used by AddThis as a unique user ID that recognises the user on returning visits.
uidTo store a unique user ID.
musUnspecified
locLocation tracking function for the addthis.com service
utma / utmb / utmc / utmt / utmz / ga / gat / gid / NIDGoogle Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites.

 

Advertising
CookiePurpose
NoneNone
  
  

Please also see the section below on third party advertisements that you may see on our sites or sites that use our services.

Advertisements from Third Parties Through University of Johannesburg’s Ads Program

None

PartnerCookie Info
NoneNone
  

Below is a representative list of the cookies that may be set by our ads partners in connection with ads that appear in emails.

CookiePurpose
NoneNone
Mobile Theme
Cookie NamePurpose
NoneNone
Subscriptions
Cookie NamePurpose
NoneNone
  
EU Cookie Law Banner
Cookie NamePurpose
NoneNone

Please note that this section is not intended to be exhaustive, but rather aims to be representative, and that our users may set additional cookies (such as Google Analytics), depending on the features they have chosen to enable or the plugins they have installed.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:

On a mobile device, you may also be to adjust your settings to limit tracking.

Some analytics services we use, which place their own cookies or web tags on your browser, offer their own opt out choices. For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on.

Our Internal Analytics Tool

In order to better understand how our services are used, we monitor certain user activities that take place within our products, including page views and clicks on any links used when managing a site via our dashboards, we may use such a tool in future

Consent for Advertising Cookies on Our Sites

We don’t use Adds on our site.

Consent and Choices for Advertisements on Our Users’ Sites Through Our Ads Program

We don’t use Adds on our site.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.

4 Aug 2021


UJ Wayfinder Privacy Policy

 

I. Introduction

When you use our UJ Wayfinder® mobile application, you trust us with your personal data. We are committed to keeping that trust. That starts with helping you understand our privacy practices.

This notice describes the personal data we collect, how it is used, shared and your choices regarding this data.

II.Overview

A. Scope

This notice applies to users of UJ Wayfinder®, services at our South African Campuses.

This notice describes how the University of Johannesburg (“UJ“) and its affiliates, collect, and use personal data. This notice applies to all users of our applications (apps), websites, features, or other services, unless covered by a separate privacy notice. This notice specifically applies to:

• Users: individuals who download and make use of the UJ Wayfinder® app’s services.

This notice also governs UJ’s other collections of personal data in connection with UJ’s services. We may also collect the personal data of those who start but do not complete or skip application registration on the UJ Wayfinder® app.

All those subject to this notice are referred to as ‘users’ in this notice.

Our data practices are subject to applicable laws in South Africa where we operate. This means that we engage in the practices described in this notice in South Africa only if permitted under the laws of South Africa. Please contact us with any questions regarding our practices.

B. Data controller and transfer

UJ is the data controller for the personal data collected in connection with use of UJ’s services anywhere else.

UJ operates, and processes data, globally. We may also transfer data to countries other than the one where our users live or use UJ services. We do so in order to fulfil our agreements with users, such as our Terms of Use, or based on user’s prior consent, other transfer mechanisms as may be available under applicable law, such as the Standard Contractual Clauses.

Questions, comments, and complaints about UJ’s data practices can be submitted to us on wayfinding@uj.ac.za You may also use this email to submit a question to UJ’s Data Protection Officer.

III. Data collections and uses

A. The data we collect

UJ collects:

• Data created during use of our services, such as location, app usage, and device data

The following data is collected by or on behalf of UJ:

1- Data provided by users. This includes:

• User profile: We do not currently collect any user data.

2- Data created during use of our services. This includes:

• Location data (Users): UJ collects this data when the UJ Wayfinder® app is running in the foreground (app open and on-screen) or background (app open but not onscreen) of their mobile device. We collect precise or approximate location data from user’s mobile devices if they enable us to do so. We use this data to enhance your use of our apps.

Specifically, Location Data is used to greet users as the enter and leave the campus, as a reminder to open the UJ Wayfinder® app, so they can receive notices.

• Transaction information: We collect transaction information related to the use of our services, including the type of services requested or provided, date and time the service was provided.

• Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services used before interacting with our services.

• Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, and WIFI network data.

• Communications data: We enable users to communicate and share information with each other facilitated through the UJ Wayfinder® mobile app, using other social media applications installed on their mobile devices. For example, we enable users to share on social media sharing links, content, or information they would like to share with their friends or contacts.

• Download and Usage data: we collect data when you download the UJ Wayfinder® mobile app, and every time you open and use the app. UJ may also use this data for analytics.

3- Data from other sources. This includes:

• User feedback, such as ratings, feedback, or compliments.

• Users participating in our referral programs. For example, when a user refers

another person, we receive the referred person’s personal data from that user.

• Publicly available sources.

• Marketing service providers.

UJ may combine the data collected from these sources with other data in its possession.

B. How we use personal data

UJ collects and uses data to enable a convenient visit experience. We also use the data we collect:

• To enhance and improve our services

• For customer support

• For research and development

• To enable communications between users

• To send non-marketing communications to users

• UJ does not sell or share user personal data with third parties for their direct marketing, except with users’ consent.

UJ uses the data it collects for purposes including:

1- Providing services and features. UJ uses the data we collect to provide, personalize, maintain, and improve our products and services. • Enable features that allow users to share information with other people, such as when users share content with their contacts using other social media applications on their smart phones. UJ Wayfinder® does not directly share any information, and only plays a facilitation role.

• Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, research, to monitor, analyse usage and activity trends.

• Welcome users to the campus and prompt them to open their app.

This includes using the data to:

2- Safety and security. We use personal data to help maintain the safety, security, and integrity of our services and users. This includes: • Using device, location, profile, usage, and other data to prevent, detect and combat fraud.

3- Customer support. UJ uses the information we collect (including recordings of customer support calls with notice to and the consent of the user), to provide customer support, including to: • Direct questions to the appropriate customer support person

• Investigate and address user concerns

• Monitor and improve our customer support responses and processes

4- Research and development. We may use the data we collect for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us to improve and enhance the safety and security of our services, improve our ability to prevent the use of our services for illegal or improper purposes, develop new features and products, and finance solutions in connection with our services.

5- Non-marketing communications. UJ may use the data we collect to generate and provide users with confirmations; inform them of changes to our terms, services, or policies, or send other communications that are not for the purpose of marketing the services or products of UJ or its partners.

6- Legal proceedings and requirements. We may use the personal data we collect to investigate or address claims or disputes relating to use of UJ’s services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

7- Automated decision-making. We use personal data to make automated decisions relating to use of our services. This includes: • Deactivating users who are identified as having engaged in fraud or activities that may otherwise harm UJ, its users, and others. In some cases, such as when a user is determined to be abusing UJ’s rewards program, such behaviour may result in automatic deactivation.

• We may use the data we collect to personalize the communications that we send, including based on user location, past use of UJ’s services, and user mobile device preferences and settings.

 

C. Cookies and third-party technologies

UJ’s and its partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this notice.

Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. UJ uses cookies and similar technologies for purposes such as:

• Remembering user preferences and settings

• Determining the popularity of content

• Delivering and measuring the effectiveness of campaigns

• Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services

We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, (software development kit), and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.

D. Data sharing and disclosure

Some of UJ’s products, services, and features require that we share data with other users or at a user’s request. We may also share data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.

1- With other users

• None.

2- At the user’s request

This includes sharing data with:

• Other people at the user’s request. For example, when a user shares content using social media links with a friend or contact.

• UJ business partners. For example, if a user requests a service through a partnership or promotional offering made by a third party, UJ may share certain data with those third parties. This may include, for example, other services, platforms, analytics, apps, or websites that integrate with our APIs; services; those with an API or service with which we integrate; or other UJ business partners and their users in connection with promotions, contests, or specialized services.

3- With the general public

Questions or comments from users submitted through public forums such as UJ social media pages may be viewable by the public, including any personal data included in the questions or comments submitted by a user.

4- With UJ service providers and business partners

UJ provides data to vendors, consultants, research firms, and other service providers or business partners. These include:

• Data analytics providers

• Research partners, including those performing surveys or research projects in partnership with UJ or on UJ’s behalf

• Vendors that assist UJ to enhance the safety and security of its apps

• Consultants, lawyers, accountants, and other professional service providers

5- For legal reasons or in the event of a dispute

UJ may share users’ personal data if we believe it’s required by applicable law, regulation, operating license or agreement, legal process, or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.

This includes sharing personal data with law enforcement officials, public health officials, other government authorities, or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies; to protect UJ’s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services

This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

8- With consent

UJ’s may share a user’s personal data other than as described in this notice if we notify the user and they consent to the sharing.

E. Data retention and deletion

UJ retains user data for as long as necessary for the purposes described above. Users may request deletion of their data at any time. UJ may retain user data after a deletion request due to legal or regulatory requirements or for the reasons stated in this policy.

UJ retains user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the

category of user to whom the data relates, the type of data, and the purposes for which we collected the data.

Users may request deletion of their gathered data at any time through UJ’s website or email.

Following a data deletion request, UJ deletes the user’s data, unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the user such as an unresolved claim or dispute. For users, their data is generally deleted within 90 days of a deletion request, except where retention is necessary for the above reasons.

F. Grounds for processing

We only collect and use personal data where we have lawful grounds to do so. These include processing user personal data to provide requested services and features, for purposes of UJ’s legitimate interests or those of other parties, to fulfil our legal obligations, or based on consent.

We collect and use personal data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where our users are located, but generally include processing personal data:

A- To provide requested services and features

In order to provide our services, we must collect and use certain personal data. This includes:

• User location data, which we use to remind users to open their app to receive navigation assistance when visiting our campuses.

• Usage data, which is necessary to maintain, optimize, and enhance UJ Wayfinder®’s services.

• Transaction information

• Information relating to customer support

• User preferences

B- For purposes of the legitimate interests of UJ or other parties

This includes using personal data to maintain and enhance our user’s safety and security.

This also includes purposes such as combating fraud; improving our services, research, and development; and enforcing UJ’s Terms of Service.

In addition, it includes using personal data to the extent necessary for the interests of other people or the general public, such as in connection with legal or insurance claims, and to protect the rights and safety of others.

C- To fulfil UJ’s legal obligations

For example, UJ is subject to laws and regulations in South Africa that may require us to collect and retain data and to provide copies of such data to the government or other authorities. We collect and use personal data to comply with such laws.

UJ may also share data with law enforcement regarding criminal acts or threats to public safety, or requests by third parties pursuant to legal processes. UJ may also share information with public health authorities where required or permitted by law.

D- With consent

UJ may collect and use personal data based on the user’s consent. For example, we may collect personal data through voluntary surveys and competitions. Responses to such surveys are collected on the basis of consent and will be deleted once no longer necessary for the purposes collected.

A user who has provided consent to a collection or use of their personal data can revoke it at any time. However, the user will not be able to use any service or feature that requires collection or use of that personal data.

IV. Choice and transparency

UJ enables users to access and control the data that UJ collects, including through:

• Device permissions

UJ also enables users to request access to or copies of their data, deletion of their data, or that restrict its processing of user personal data.

A- Privacy settings

Settings menus on their mobile device for users give them the ability to set or update their location-sharing preferences and their preferences for receiving mobile notifications from UJ. Information about these settings, how to set or change these settings, and the effect of turning off these settings is described below.

• Location data

B- Device permissions

Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained. iOS devices notify users the first time the UJ Wayfinder® app requests permission to access certain types of data and gives users the option to grant or refuse permission. Android devices notify users of the permissions that the UJ Wayfinder® app seeks before their first use of the app and use of the app constitutes a grant of such permission.

E- User data requests

UJ provides users with a variety of ways to learn about, control, and submit questions and comments about UJ’s handling of their data. To make a request, please go email us at to wayfinding@uj.ac.za

• Accessing data: Users can ask for an explanation of the data we collect from them and how we use it.

• Receiving data: Users can ask for a copy of data that UJ collects from them with their consent or as necessary to provide our services.

• Changing or updating data: Not Applicable

• Deleting data: Users may request deletion of their data at any time through contacting UJ via email.

• Objections, restrictions, and complaints: Users may request that we stop using all or some of their data, or that we limit our use of their data. UJ may continue to process data after such objection or request to the extent required or permitted by law.

In addition, depending on their location, users may have the right to file a complaint relating to UJ’s handling of their personal data with the data protection authority in South Africa.

V. Updates to this notice

We may occasionally update this notice. Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.

We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the UJ Wayfinder® apps or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices.

After such notice, use of our services by users will be understood as consent to the updates to the extent permitted by law.

Updated: 04 August 2021