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​​ombud.jpgMr Msimang has a B SC degree in Biochemistry and Entomology from the University of Zambia and an MBA, majoring in Project Management, from the United States International University in San Diego, California.

​Mr Msimang has over 26 years of Public Sector executive management experience. For 16 years after the institution of democracy in South Africa Mr Msimang led, as CEO, the transformation of several state-owned organisations, namely, South African Tourism, Tourism KZN, SANparks and the State Information Technology Agency (Sita). His leadership of the Department of Home Affairs as Director-General (2007-2010) was associated with far-reaching improvements in the delivery of civic and immigration services. Prior to returning to South Africa Mr Msimang worked for the World University Service of Canada and CARE International, both of them international development agencies. He also worked for United Nations agencies, UNICEF and the World food Program. Mr Msimang’s international assignments saw him serve in Tanzania, Zambia, Kenya, Ethiopia and Canada. A generalist, Mr Msimang has worked in socio-economic development, emergency relief programming, tourism, conservation and ICT sectors, specialising in turning around ailing organisations. He is regarded as a good communicator with persuasive negotiation skills. ​

Principles:

Independence – The Ombud is independent in structure, function, and appearance to the highest degree possible within UJ, with a reporting relationship directly to the Vice-Chancellor and Principal.

Informality – The Ombud supplements the university’s existing for conflict resolution processes without replacing it. The Ombud does not apply formal adjudicative or administrative procedures to concerns and complaints received.

Impartiality – The Ombud provides neutral and unbiased assistance to parties while striving to promote procedural fairness.

Confidentiality – The Ombud adheres to the Protection of Personal Information Act 4 of 2013 and does not disclose the identity of parties without prior written permission. Office of the Ombud will not identify visitors without prior permission to do so, except where it may be required by law.​