ICL - when you need to borrow items owned by any of the UJ libraries.
ILL - when postgraduates need to borrow items not owned by any the UJ libraries.

Q2. Who may use this service and How?

Answer:

Registered UJ students and UJ staff may use this service:

- You may not have any outstanding fines on books from any UJ Campus Library
- You must collect the requested items within 5 working days,if not the items will be returned to the lending library
- Complete the relevant ICL request form obtainable from the Inter Library Loans department of your campus library

Q3. What may be requested via ICL?

Answer:

- All the books on the open shelves
- Journal article requests will be filled with a photocopy of the article

The following may not be requested via ICL:

- Special collection items
- Reserve items
- Study Collection items
- Bound volumes and current issues of journals
- Audio visual materials

Q4. How long may I keep books?

Answer:

Membership Category	Number of Items	Loan Period (days)	Fines (per day)	Renewal
Permanent Staff – Academic	30	60	60c	2
Permanent Staff Administrative	10	30	60c	2
Temporary Staff Academic	15	30	60c	2
Temporary Staff Non-Academic	6	14	60c	2
Undergraduates	6	14	60c	2
Post-graduates and 4^th year degree students	16	30	60c	2

Q5. Office hours and Contact details

Answer:

Auckland Park Kingsway	Auckland Park Bunting FADA, STH	Doornfontein	East Rand	Soweto
Ms Heila Oosthuizen	Ms Roedina Bingham	Ms Antonet Davis	Ms Antonet Davis	Ms Judith Nthuli
Phone: (011) 559-2256	Phone: (011) 559-1294	Phone: (011) 559-6326	Phone: (011) 559-6326	Phone: (011) 559-5669
Office hours: 07:00 to 16:30 Monday to Friday	Office hours: 07:30 to 16:00 Monday to Friday	Office hours: 07:30 to 16:00 Monday to Friday	Office hours: 07:30 to 16:00 Monday to Friday	Office hours: 08:00 to 16:30 Monday to Friday

Q6. How long does it take and how will I know when the ICL items arrive?

Answer:

Requests are processed during week days only. Availability, transit time, and other factors impact on the time of arrival. Items generally arrive within 2 to 3 working days.

You will not be notified when the items arrive. It is your responsibility to phone or collect the items within 3-5 working days after submitting your request

Q7. How do I return borrowed items?

Answer:

Items borrowed via ICL must be returned to the same Campus Library where it was requested from.
Please return items on time - patrons with overdue materials will be blocked from checking out additional items.

Q8. What about costs?

Answer:

The ICL service is free of charge.
You will be liable for all standard fines and fees if you do not return the material on the due date.